speed up your workflow
no paper lists, no waiting at the Checkpoint’s/arrival Desk’s for the guests to be selected. With Queue Scan we minimize the waiting times to a minimum.
The endless waiting in queues and the repeated registration in full hotel lobbies or terminals
will be of the past. Otela uses customer data that is already stored in databases of participating companies as well as data stored in our database to speed up your workflow resulting in significant efficiency increase. In comparison to an experienced specialist with a conventional system, a less experienced assistant can execute with our superior system the handlings at the airport in almost half of the time. In addition, our special marketing procedures reduce the risk of losing potential customers to your competitors and enhance your sales of additional services. All these crucial aspects were realized by our motivation to create a system that makes communication easier between service providers and customers.
Our solutions ensure that you stay in touch with your customers. We always assign high priority to ensure accessibility and sustained connectivity that allow optimized dialogues. The constant dialogue between DMC, tour operators, hotel and the guest doesn’t only optimize your time management; it also increases your revenues from additional services and reduces your costs at the same time. Waiting times will diminish and the check-in at the airport and in the hotel will accelerate.